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RETURNS AND EXCHANGES

We offer a 15 days trial period for the Desis from the date of delivery. Within that period if you wish to return the product (the product needs to be in its new condition), we will arrange for a pickup. Do keep the order number and the bill / Invoice handy for the same.

It’s simple. Contact us here and initiate the return / exchange process, keep your order number and bill / invoice handy. We will arrange for a pick up or forward you the details regarding the further processes.

Give us a time of 7 working days and we will complete your refund.

Oh we got you covered there. Every pair of Desi comes with a manufacturing warranty of 12 months. If there is any issue regarding your Desi, drop in a message at info@desihangover.com or call us at +91- 9773674085

Just drop us a message here or contact us at +91- 9773674085. Once we have the order no. and bill/invoice details, the exchange/return process will be initiated and you will be informed about the further processes.

Please do provide us with the size and color of the pair you want exchanged. Also let us know the best shipping address where we can send the pair directly.

DELIVERY

Your order is delivered within  48 hours if you stay in Mumbai. For delivery outside Mumbai, we generally dispatch the orders within 24-48 hours through our courier partners.

Once your product is shipped we send you an email notification with a tracking id which you can use on the courier partners website to track your shipment.

Alternatively, drop in a message at here or give us a call at +91- 9773674085 to know the status of your delivery.

We understand if you want to cancel/change your order. But you have to do so before the dispatch of the order which is usually done in within 24-48 hours from the time of ordering if you stay outside Mumbai.

For people staying in Mumbai, give us a call on <+91-9773674085 to change/cancel the order or drop in a message for the same at here

You can order your Desi’s online or visit our partner stores.

We also attend a number of national and international exhibitions and festivals. Visit the Exhibitions & Festivals section to know more.

We offer free shipping all over the country. For international shipping contact us at here or give us a call at +91-9773674085

Please do provide us with the size and color of the pair you want exchanged. Also let us know the best shipping address where we can send the pair directly.

Pretty much all over the world thanks to our courier partners. For more information regarding our shipping network drop in a mail at here or give us a call at +91- 9773674085

Paying for your Desis has never been easier with multiple payment options such as Cash on Delivery, Paypal and Debit & Credit cards.

WARRANTY

Don’t you worry, we got your back. Every shoe comes with a manufacturing warranty of 6 months. If your shoe gets damaged within a period of 6 months.

CUSTOMER SERVICE

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